Customer service guarantee

Our aim is to offer the best possible service and value to our customers. If you are not completely satisfied with our online courses or services, please contact us with your complaint or comment. Read more about the Procedure for submitting a complaint.

If you do not agree with the handling of the complaint, you may wish to consider applying for a review of your dispute by the Disputes Arbitrator, Mrs. J.W.F. de Beaufort-Kronenberg LLM (Arbitrator). She can be reached at +31 (0)6 2420 0743.

NRTO quality mark

Elevate, as a trainer, proudly holds the NRTO quality mark, which proves we hold high quality standards and been successfully assessed by an external certifying institution.